The products will be delivered through a express courier company within a maximum of 5 working days from the successful placement of the order, anywhere in Romania. If the delivery address is not within the coverage area of the courier company, additional costs are charged (check the list of the courier service). During the promotional campaigns, the delivery time is a maximum of 7 working days.
In the case of orders on the Romanian territory, the tariff per package is 17 RON, and in case the amount of a single order is at least 250 RON, the transport is free, except for the delivery addresses that are not in the coverage area of the courier company. , for which additional costs are charged.
For external orders, on the territory of Europe, the tariff for a package is 25 Euro, and in case the amount of a single order is at least 100 Euro, the transport is free. Delivery time for external orders is between 5 and 7 working days.
If the customer is not found at the address mentioned, the courier will return once again after he manages to contact the customer. If the customer is not found at the delivery address on the second delivery attempt, the order will be canceled and the product returned to Denis Shoes, the customer will bear the costs of a new delivery, regardless of the value of the ordered products.
The reception of the products represents the customer's acceptance that the products have arrived in perfect condition and is the signature on the legal documents. The invoice is the proof of concluding the sale-purchase contract, according to the Romanian legislation in force. The customer expressly agrees when signing the invoice that he has received the product that is in accordance with the order and its needs.
For orders received after 15:00, they will be processed and shipped the next day. Orders received on Saturday, after 12:00, will be processed next week, Monday.
ANNA CORI reserves the right to request customers to confirm the order issued before its fulfillment by contacting them in the case of customers on the first order placed. The delivery time begins with the receipt of the order confirmation email.
ANNA CORI reserves the right to delay or cancel deliveries of ordered products if they cannot be honored for reasons beyond ANNA CORI's control including: fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots, civil unrest or other force majeure impediments according to the customs of Romanian law.
ANNA CORI reserves the right to cancel deliveries of ordered products to persons who have repeatedly refused the packages without a good reason.